Returns & Exchanges
At DIME BAGS®, we stand behind the quality of our hemp-blend bags and accessories with a hassle-free 30-day return policy. If you aren't completely stoked with your gear, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process and select the items you wish to return or exchange.
Print Your Label
Once your request is authorized, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
Pack and Ship
Place the items in their original, unused condition back into the original packaging if possible, attach the shipping label, and drop it off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing